Hotel and Restaurant

Background

This unit is for Hotel and Restaurant students and staff

Hotel Vocabulary

Hotel Vocabulary List and a Quiz you can take to check if you know the words

HOTEL VOCABULARY 1

HOTEL VOCABULARY 2

HOTEL VOCABULARY 3 Test and practise your vocabulary

Hotel Dialogues

At The Hotel – reception desk 1 (4:03) Checking in at a hotel, with subtitles and repetitions

Checking into a hotel 2 (2:40) Checking in at a hotel, with subtitles

AT THE HOTEL- reception desk 2 (2:34) Checking in at a hotel, no subtitles

At a hotel (3:50) Model dialogues on checking in and checking out of a hotel, with subtitles

Conversations At A Hotel (3:15) Several model dialogues that may occur at a hotel

Complaints at the hotel room (0:49) Customer complains about the shower

Problems at a hotel (2:34) A receptionist talking on the phone, taking complaints

Taking a Reservation Example sentences, a dialogue and a quiz

Check in and Check out Example sentences, a dialogue and a quiz

On the Phone

Calling to Get a Reservation Listen to six (6) versions of the same conversation with the scripts visible.

Hotel Reservations Listen to the dialogue.

How to make hotel reservations (19:39) A complete, natural dialogue with the script. The dialogue is followed by explanations / teaching of the dialogue.

Hotel Dialogues A phone reservation followed by checking in and checking out. Example dialogues to read.

Listen to your Hotel Customer

Script: Hotel Phrases

Arrival

Inquiries

Requests

Complaints

Going Out

Checking Out

Restaurant Vocabulary

Food Pictionary Click on the picture to see the glossary

Beverages; Food and Nutrition; Beer Basics;

What Fruit…? Four Vocabulary Quizzes

Menu in English Words that are commonly used in menus

Bar Vocabulary Words that are commonly used when mixing drinks

Back of House English Vocabulary Vocabulary for co-operating with the kitchen staff

Sentences in English Useful sentences for the guest and the waiter

English expressions for waiters, waitresses, and restaurant staff

Food and Beverage Vocabulary Study the words and take a Vocabulary Quiz

Food & Beverage A long list of vocabulary exercises for restaurant workers

The Waiter’s Glossary Of Terms A list of words with definitions

Restaurant Dialogues

What Will You Have? (4:42) Animation with words on the screen and very slow speech

At the Restaurant – Interactive Practice Two dialogues to read, listen to and practise

Restaurant Conversation (1:55) A short dialogue with subtitles

At The Restaurant (6:08) Example dialogues with subtitles and repetitions

At a Fine Dining Restaurant (4:30) Dialogues and vocabulary

Complaints and requests at the restaurant (1:07) Short episode about ordering a steak

Restaurant English: Useful Expressions Used at a Restaurant Six sections: making a reservation, being seated at the restaurant, ordering, dealing with problems, making comments on food, getting the bill.

Restaurant expressions English expressions that waiters, waitresses, and restaurant staff use

Serving at Table Quiz

Politeness training In the middle of the list there are 5 exercises for restaurant and bar staff

Complaining at a Restaurant (4:27) Watch, listen and repeat to learn how to react to complaints

Understanding Your Guests Quiz